Category Archives: gong.io

Gong.io nabs $40M investment to enhance CRM with voice recognition

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With traditional CRM tools, sales people add basic details about the companies to the database, then a few notes about their interactions. AI has helped automate some of that, but Gong.io wants to take it even further using voice recognition to capture every word of every interaction. Today, it got a $40M Series B investment. […] Continue reading Gong.io nabs $40M investment to enhance CRM with voice recognition→

Gong, an AI-based language tool to help sales and customer service reps, nabs $20M

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 As artificial intelligence continues its spread into all aspects of computing, many believe that it will be the next big frontier in CRM. Today a startup called Gong.io underscores that trend: the Israeli startup, which has built a tool that uses… Continue reading Gong, an AI-based language tool to help sales and customer service reps, nabs $20M→