Tata Communications enhances InstaCC platform to help users connect across varied channels

Tata Communications enhanced its InstaCC platform with digital features to transform customer engagement of enterprises. It stitches a digital fabric that allows global enterprises and end users to connect across varied channels ranging from social med… Continue reading Tata Communications enhances InstaCC platform to help users connect across varied channels

Tata Communications enhances InstaCC platform to help users connect across varied channels

Tata Communications enhanced its InstaCC platform with digital features to transform customer engagement of enterprises. It stitches a digital fabric that allows global enterprises and end users to connect across varied channels ranging from social med… Continue reading Tata Communications enhances InstaCC platform to help users connect across varied channels

AWS, Salesforce join forces with Linux Foundation on Cloud Information Model

Last year, Adobe, SAP and Microsoft came together and formed the Open Data Initiative. Not to be outdone, this week, AWS, Salesforce and Genesys, in partnership with The Linux Foundation, announced the Cloud Information Model. The two competing data models have a lot in common. They are both about bringing together data and applying a […] Continue reading AWS, Salesforce join forces with Linux Foundation on Cloud Information Model