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Discover quality assurance best practices that can elevate customer satisfaction and improve agent performance. Follow these actionable insights to improve your contact center operations. Continue reading 7 Overlooked Call Center Quality Assurance Best Practices
Hacking and making are great fun due to their open ended nature, but being able to try anything can make the task of selecting your next project daunting. [Steph Piper] …read more Continue reading Maker Skill Trees Help You Level Up Your Craft
As VR/AR headsets become more and more common, they’ll open up all sorts of opportunities to “gamify” what’s happening in the real world. Here’s a fun example: an app that tracks your vacuum, showing which bits of floor you have and haven’t done.Contin… Continue reading AR vacuuming app makes sure you don’t miss a spot
As VR/AR headsets become more and more common, they’ll open up all sorts of opportunities to “gamify” what’s happening in the real world. Here’s a fun example: an app that tracks your vacuum, showing which bits of floor you have and haven’t done.Contin… Continue reading AR vacuuming app makes sure you don’t miss a spot
Looking to boost user or customer engagement with gamification software? Use our buyer’s guide to choose the best gamification platform for your business.
The post Best gamification software for your company appeared first on TechRepublic.
Continue reading Best gamification software for your company
Employees’ productivity, motivation and engagement have been found to increase with gamification. Learn how to use gamification to benefit your team.
The post How gamification will help train and encourage employees appeared first on TechRepublic.
Continue reading How gamification will help train and encourage employees
Gamification is changing cybersecurity and the way we learn! Scott Wright, Co-host and CEO of Click Armor, joins us this month to discuss why gamification is a “game” changer in our industry. ** Links mentioned on the show ** What is Gamified Learning?… Continue reading How Gamification is Changing Cybersecurity
Today’s cybersecurity and software development students spend years in the classroom honing their skills for gainful employment once they graduate. They’re being equipped with deep knowledge of application vulnerabilities, real-world attack scenarios, … Continue reading Remarkable University Study About Real-World Cybersecurity Training
It’s no hidden secret that businesses have been moving toward digital transformation for years, but the current pandemic has accelerated this movement at a rate and scale like never seen before. As Microsoft CEO Satya Nadella recently put it, “We have … Continue reading Post-Pandemic Responsibilities for a Modern Day CISO
Learning to play the piano is tough, and can be a bit boring. Many people hire a tutor, but technology can help maintain your interest and keep you motivated too. MeloQuest has launched a mobile adventure game called Keys & Kingdoms that’s designed to … Continue reading MeloQuest turns learning to play piano into a gaming adventure