Collaborate Disseminate
Slack’s AI efforts mostly involve expanding summarization and allowing AI agents to gather information from across platforms and modes of work. Continue reading Slack Enhances Salesforce Integration, Expands AI Summarization Tools
CEO Marc Benioff said he doesn’t want “bolt-on” AI, but Agentforce does connect to many other Salesforce services. Continue reading Salesforce Reveals AI Agents for Customer Service
Plus, at the Trailblazer TDX 2024 conference, Salesforce introduced the Slack Developer Program and showed research into AI adoption and IT. Continue reading Salesforce Rolls Out Customization Tool for Einstein Copilot Generative AI Assistant
Summarization digests and Einstein Copilot integration for Salesforce CRM are on the Slack roadmap. Continue reading Slack Rolls Out Generative AI Search and Summarization
The Einstein 1 platform links Salesforce CRM data and generative AI. Plus, Trust Layer allows organizations to have control over their own data. Continue reading Dreamforce 2023: Salesforce Expands Einstein AI and Data Cloud Platform