Microsoft Begins Putting LinkedIn To Use, Challenging Salesforce

Why Is Microsoft Buying LinkedIn?

Microsoft has announced today that Dynamics 365 customers can now integrate with LinkedIn Sales Navigator and that they have a new product called Dynamics 365 for Talent designed for HR organizations.

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New Microsoft tools integrate LinkedIn data directly into Dynamics 365

 Microsoft announced some significant integrations between LinkedIn, the professional social network it bought last year for over $26 billion and Microsoft Dynamics 365, the company’s CRM and ERP suite. It was clear that when Microsoft paid that much money for LinkedIn, it had plans to use that data in other Microsoft products. Those ideas began to emerge last summer with some Office… Read More Continue reading New Microsoft tools integrate LinkedIn data directly into Dynamics 365

Microsoft unveils a new, lightweight CRM for those not ready for Dynamics 365: Outlook Customer Manager

New service targeted at small businesses building better customer relations

Even as Microsoft pulls together a lot of its collaborative firepower into Teams, it’s continuing to spin off more focused apps at specific challenges facing businesses. Today, that challenge is customer relationship management for small businesses.

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Continue reading Microsoft unveils a new, lightweight CRM for those not ready for Dynamics 365: Outlook Customer Manager

Microsoft unveils a new, lightweight CRM for those not ready for Dynamics 365: Outlook Customer Manager

New service targeted at small businesses building better customer relations

Even as Microsoft pulls together a lot of its collaborative firepower into Teams, it’s continuing to spin off more focused apps at specific challenges facing businesses. Today, that challenge is customer relationship management for small businesses.

read more

Continue reading Microsoft unveils a new, lightweight CRM for those not ready for Dynamics 365: Outlook Customer Manager

Microsoft unveils a new, lightweight CRM for those not ready for Dynamics 365: Outlook Customer Manager

New service targeted at small businesses building better customer relations

Even as Microsoft pulls together a lot of its collaborative firepower into Teams, it’s continuing to spin off more focused apps at specific challenges facing businesses. Today, that challenge is customer relationship management for small businesses.

read more

Continue reading Microsoft unveils a new, lightweight CRM for those not ready for Dynamics 365: Outlook Customer Manager

Microsoft announces GA of Dynamics 365 with AI features

A Microsoft logo sits on a flag flying in the grounds of the Nokia Oyj mobile handset factory, operated by Microsoft Corp., in Komarom, Hungary, on Monday, July 21, 2014. Microsoft said it will eliminate as many as 18,000 jobs, the largest round of cuts in its history, as Chief Executive Officer Satya Nadella integrates Nokia Oyj's handset unit and slims down the software maker. Photographer: Akos Stiller/Bloomberg via Getty Images We’ve been hearing all artificial intelligence, all the time from the Customer Relationship Management (CRM) industry over the last several weeks. Microsoft is the latest to trumpet its AI capabilities for sales people with the general availability of Dynamics 365 coming on November 1st.
Microsoft announced last summer that it was going to be combining its ERP and CRM into a unified… Read More Continue reading Microsoft announces GA of Dynamics 365 with AI features

Microsoft Partners with Adobe on Dynamics 365

Microsoft Partners with Adobe on Dynamics 365

Microsoft announced today that it will make Adobe Marketing Cloud the preferred marketing service for its Dynamics 365 Enterprise offering. The new partnership will give customers a powerful, comprehensive marketing service for intelligent business applications, Microsoft says.

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