Collaborate Disseminate
When Salesforce bought Mulesoft last spring for the tidy sum of $6.5 billion, it looked like money well spent for the CRM giant. After all, it was providing a bridge between the cloud and the on-prem data center and that was a huge missing link for a company with big ambitions like Salesforce. When you […] Continue reading With Mulesoft in fold, Salesforce gains access to data wherever it lives
When Salesforce bought Mulesoft last spring for the tidy sum of $6.5 billion, it looked like money well spent for the CRM giant. After all, it was providing a bridge between the cloud and the on-prem data center and that was a huge missing link for a company with big ambitions like Salesforce. When you […] Continue reading With Mulesoft in fold, Salesforce gains access to data wherever it lives
How many times have you called into a company, answered a bunch of preliminary questions about the purpose of your call, then found that those answers didn’t make their way to the CSR who ultimately took your call. This usually is because System A can’t talk to System B and it’s frustrating for the caller, […] Continue reading Salesforce wants to end customer service frustration with Customer 360
Salesforce and Amazon’s cloud arm, AWS, have had a pretty close relationship for some time, signing a $400 million deal for infrastructure cloud services in 2016, but today at Dreamforce, Salesforce’s massive customer conference taking place this week in San Francisco, they took it to another level. The two companies announced they were offering a […] Continue reading Salesforce, AWS expand partnership with secure data sharing between platforms