Who owns customer identity?

When I’m talking with prospective clients, I like to ask: which department owns customer identity? Everyone immediately looks towards a different team. While every team touches customer identity at some point, the teams that own it differ from organiza… Continue reading Who owns customer identity?

3 ways to strike the right balance with generative AI

To find the sweet spot where innovation doesn’t mean sacrificing your security posture, organizations should consider the following three best practices when leveraging AI. Implement role-based access control In the context of generative AI, having pro… Continue reading 3 ways to strike the right balance with generative AI

Descope unveils third-party connectors for no-code app journey personalization

Descope has unveiled the availability of third-party connectors that enable app developers to create and customize entire user journeys using no-code tools. Available connectors include Google reCAPTCHA Enterprise, Traceable, Segment, HubSpot, Amazon R… Continue reading Descope unveils third-party connectors for no-code app journey personalization