Microsoft introduces Customer Voice, a real-time customer feedback tool
At Microsoft Inspire today, the company made several Dynamics 365 announcements, including Dynamics 365 Customer Voice, a real-time customer feedback tool that could compete with Qualtrics, the company SAP bought in 2018 for a cool $8 billion. Microsoft General Manager Brenda Bown says that as more customers move online during the pandemic, it’s more important […] Continue reading Microsoft introduces Customer Voice, a real-time customer feedback tool