Category Archives: contact center solutions

Can ChatGPT Do Reliable Call Center Sentiment Analysis?

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AI tools can make call center sentiment analysis faster and more affordable. Discover how to use large language models to uncover customer insights at scale. Continue reading Can ChatGPT Do Reliable Call Center Sentiment Analysis?→

8×8 Review (2024): Is it a Trustworthy Solution?

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Discover strengths and drawbacks of 8×8 as a contact center solution. Compare features and pricing with other VoIP business phone systems. Continue reading 8×8 Review (2024): Is it a Trustworthy Solution?→