Collaborate Disseminate
It’s built on junk science, yet it’s being used to determine who gets hired, fired, insured, medicated and more, the research institute says. Continue reading Emotion-detection in AI should be regulated, AI Now says
Cogito announced a $37 million Series C investment today led by Goldman Sachs Growth Equity. Previous investors Salesforce Ventures and OpenView also chipped in. Mark Midle of Goldman Sachs’ Merchant Banking Division, has joined Cogito’s Board of Directors The company has raised over $64 million since it emerged from the MIT Human Dynamics Lab back in […] Continue reading Cogito scores $37M as AI-driven sentiment analysis biz grows
Cogito, a real-time feedback platform for customer service agents, added $15 million to its coffers today in the form of a Series B. This brings the company’s total fundraising to $22.5 million.
The MIT Media Lab spin off is applying the principles of behavioral science to call centers around the world to improve customer experiences. Cogito compares the characteristics of a current… Read More Continue reading Cogito closes $15M Series B to improve customer support with science