Collaborate Disseminate
From a high level, all of the recent deal-making in corporate cards and spend management shows that it’s not enough to just help companies track what employees are expensing these days. Continue reading Ramp and Brex draw diverging market plans with M&A strategies
SLAs, SLOs, SLIs. If there’s one thing everybody in the business of managing software development loves, it’s acronyms. And while everyone probably knows what a Service Level Agreement (SLA) is, Service Level Objectives (SLOs) and Service Level Indicators (SLIs) may not be quite as well known. The idea, though, is straightforward, with SLOs being the […] Continue reading Nobl9 raises $21M Series B for its SLO management platform
Airbnb’s Global Product Director of Customer and Community Support, and Carta’s Head of Enterprise Relationship Management share how companies should be thinking about customer service. Continue reading ‘The Operators’: Experts from Airbnb and Carta on building and managing your company’s customer support
While Henrique Dubugras and Pedro Franceschi were giving up on their augmented reality startup inside Y Combinator and figuring out what to do next, they saw their batch mates struggling to get even the most basic corporate credit cards — and in a lot of cases, having to guarantee those cards themselves. Brex, their new startup, aims […] Continue reading Brex picks up $57M to build an easy credit card for startups