7 Overlooked Call Center Quality Assurance Best Practices

Discover quality assurance best practices that can elevate customer satisfaction and improve agent performance. Follow these actionable insights to improve your contact center operations. Continue reading 7 Overlooked Call Center Quality Assurance Best Practices

Print-in-Place Engine Aims to be the Next Benchy

While there are many in the 3D-printing community who loudly and proudly proclaim never to have stooped to printing a 3DBenchy, there are far more who have turned a new printer loose on the venerable test model, just to see what it can do. But Benchy is getting a little …read more

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