Darcey Harrison joins Avaya as Vice President of Cloud Acceleration, North America

Further strengthening its ability to support customers and partners in their digital transformation and migration to cloud, Avaya announced it has appointed Darcey Harrison as Vice President of Cloud Acceleration, North America. Harrison is responsible… Continue reading Darcey Harrison joins Avaya as Vice President of Cloud Acceleration, North America

Avaya OneCloud CCaaS: Transforming customer and employee engagement capabilities

Avaya is transforming customer and employee engagement capabilities for more organizations worldwide with an expanding network of partners offering Avaya OneCloud CCaaS contact center. In the UK FourNet and Prodec Networks have chosen Avaya OneCloud CC… Continue reading Avaya OneCloud CCaaS: Transforming customer and employee engagement capabilities

Avaya partners with AWS to expand AI-powered customer experience for OneCloud CCaaS customers

Avaya announced an expansion of its artificial intelligence (AI)-powered customer experience capabilities for Avaya OneCloud CCaaS customers, through an extended relationship with Amazon Web Services (AWS). As an AWS Partner offering AWS Contact Center… Continue reading Avaya partners with AWS to expand AI-powered customer experience for OneCloud CCaaS customers

Avaya redesigns its Avaya Vantage desktop device to improve the home-office experience

Avaya announced a redesign of its Avaya Vantage desktop device to significantly improve the home-office experience. The reimagined Avaya Vantage is an all-in-one meeting solution for the home office which includes a built-in high definition conferencin… Continue reading Avaya redesigns its Avaya Vantage desktop device to improve the home-office experience

Most businesses are rethinking how they work

In the wake of COVID-19, nearly 72 percent of U.S. based businesses have been rethinking how they work, 58 percent of businesses feel remote working is enabling them to hire a more distributed workforce, and 8 out of 10 businesses are already retooling… Continue reading Most businesses are rethinking how they work

Avaya updated its branding to align its portfolio under the Avaya OneCloud name

Avaya updated its branding architecture to align its portfolio under the Avaya OneCloud name. The evolved branding reflects the company’s multi-cloud application ecosystem, and its acceleration in bringing new solutions to market delivering the future … Continue reading Avaya updated its branding to align its portfolio under the Avaya OneCloud name

Critical RCE Bug Found Lurking in Avaya VoIP Phones

The vulnerability is a decade old with a public exploit, yet remained unpatched in one of the phone giant’s most popular models. Continue reading Critical RCE Bug Found Lurking in Avaya VoIP Phones

Avaya Patches Remote Code Execution Flaw in Aura

Avaya released a patch last week for a remote code execution vulnerability in its Avaya Aura Application Enablement Services software. Continue reading Avaya Patches Remote Code Execution Flaw in Aura