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Avaya and RingCentral announced a wide range of new capabilities for the Avaya Cloud Office by RingCentral Unified Communications as a Service (UCaaS) solution, including many Avaya device-specific enhancements providing easy migration, additional vide… Continue reading Avaya Cloud Office capabilities enhance cloud communications for global businesses
Avaya appointed Todd Zerbe as Senior Vice President of Engineering. He is responsible for identifying, designing and developing leading-edge technology that delivers increased value to global customers as part of the Avaya OneCloud experience platform…. Continue reading Avaya appoints Todd Zerbe as SVP of Engineering
Avaya introduced new capabilities for Avaya OneCloud CCaaS that deliver better outcomes for customers by connecting voice, digital and AI applications using a single visual design environment. The graphical low code/no code conversation composer empowe… Continue reading Avaya OneCloud CCaaS connects voice, digital and AI apps using a single visual design environment
Semafone announced a global reseller partnership with Avaya to enhance and simplify communications and collaboration. This agreement brings Semafone into the Avaya ecosystem of alliances, with the goal of helping contact center customers solve the comp… Continue reading Semafone partners with Avaya to strengthen PCI DSS compliance and privacy capabilities
Avaya has expanded the availability of its Avaya OneCloud CCaaS contact center solution into forty countries, providing organizations globally with digital capabilities that better connect customers and employees across any touchpoint, modality, device… Continue reading Avaya OneCloud CCaaS enhances customer experience and employee engagement worldwide
Avaya has appointed Kathleen Sullivan as Vice President to lead a newly created Commercial Segment team in North America. Sullivan is responsible for delivering cloud-focused resources for SMB, Midmarket and Enterprise customers and the partners that s… Continue reading Kathleen Sullivan joins Avaya as VP
Avaya announced new capabilities for Avaya Spaces, the modern workstream collaboration (WSC) platform that offers evolved Unified Communications capabilities via a user’s preferred device. AI-enhanced meetings and simpler, integrated voice and video ca… Continue reading Avaya Spaces: AI-enhanced meetings and simpler, integrated voice and video calling
Avaya announced new devices designed to significantly improve workstream collaboration. This includes a redesigned Avaya Vantage K155 with Amazon Alexa built-in, as well as a new Avaya IP Conference Phone B129, and Avaya Huddle Camera HC010. The Avaya … Continue reading Avaya announces devices designed to improve workstream collaboration
Further strengthening its ability to support customers and partners in their digital transformation and migration to cloud, Avaya announced it has appointed Darcey Harrison as Vice President of Cloud Acceleration, North America. Harrison is responsible… Continue reading Darcey Harrison joins Avaya as Vice President of Cloud Acceleration, North America
Avaya is transforming customer and employee engagement capabilities for more organizations worldwide with an expanding network of partners offering Avaya OneCloud CCaaS contact center. In the UK FourNet and Prodec Networks have chosen Avaya OneCloud CC… Continue reading Avaya OneCloud CCaaS: Transforming customer and employee engagement capabilities