PCI Pal’s Agent Assist solution is now compliant with key Avaya Contact Center solutions

PCI Pal, the global provider of secure payment solutions, announced that its Agent Assist solution is now compliant with key Avaya Contact Center solutions, enabling enterprises to integrate telephone payment security into their existing telephony syst… Continue reading PCI Pal’s Agent Assist solution is now compliant with key Avaya Contact Center solutions

Avaya Collaboration Unit achieves 2020 INTERNET TELEPHONY Product of the Year Award

Avaya Holdings announced that its Avaya Collaboration Unit, a simple to use, all-in-one video meeting solution, has received a 2020 INTERNET TELEPHONY Product of the Year Award. As the global workforce adapts to new ways of collaborating, meeting and e… Continue reading Avaya Collaboration Unit achieves 2020 INTERNET TELEPHONY Product of the Year Award

Avaya and Windstream expand partnership to accelerate path to cloud for their mutual customers

Avaya Holdings and Windstream Enterprise, a managed communications services provider, announced an expansion of their partnership and a new joint product development framework designed to foster enhanced innovation, enabling both companies to develop c… Continue reading Avaya and Windstream expand partnership to accelerate path to cloud for their mutual customers

Avaya Cloud Office by RingCentral delivers collaboration across multiple channels

Avaya Holdings, a global leader in solutions to enhance and simplify communications and collaboration, and RingCentral, a leading provider of global enterprise cloud communications, collaboration and contact center solutions, announced general availabi… Continue reading Avaya Cloud Office by RingCentral delivers collaboration across multiple channels

Telarus named master agent for Avaya Cloud Office, an all-in-one collaboration solution

Avaya Holdings announced that Telarus, master agent of business cloud infrastructure and contact center services, has been named as a master agent for its Avaya Cloud Office by RingCentral offering. Avaya Cloud Office is an all-in-one collaboration sol… Continue reading Telarus named master agent for Avaya Cloud Office, an all-in-one collaboration solution

Avaya and RingCentral simplify communication and collaboration through multiple channels

Avaya Holdings, a global leader in solutions to enhance and simplify communications and collaboration, and RingCentral, a leading provider of global enterprise cloud communications, collaboration and contact center solutions, introduced Avaya Cloud Off… Continue reading Avaya and RingCentral simplify communication and collaboration through multiple channels

Avaya introduces Avaya IX-CC, a new Contact Center as a Service platform

Avaya Holdings continues its cloud transformation with the introduction of Avaya IX-CC, a next generation Contact Center as a Service platform, built from the ground up as a cloud-based solution developed on a microservices architecture. Scheduled for … Continue reading Avaya introduces Avaya IX-CC, a new Contact Center as a Service platform

Urgent11 flaws affect more medical, industrial devices than previously thought

When, in late July, Armis researchers revealed the existence of the so-called Urgent11 vulnerabilities in Wind River’s VxWorks real-time operating system, they noted that RTOS offerings by other vendors may also be vulnerable. As it turns out, th… Continue reading Urgent11 flaws affect more medical, industrial devices than previously thought

Avaya adopts hybrid cloud solutions from IBM to expand Avaya ReadyNow private cloud

Avaya Holdings and IBM announced that Avaya will adopt hybrid cloud solutions from IBM to help expand its Avaya ReadyNow private cloud unified communications and contact center offerings internationally and accelerate modernization. As part of its focu… Continue reading Avaya adopts hybrid cloud solutions from IBM to expand Avaya ReadyNow private cloud