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Author Archives: Zeus Kerravala

Google ready to step up its enterprise presence

Posted on April 11, 2019 by Zeus Kerravala

Last year I wrote a blog post questioning whether Google was ready to become a mainstream enterprise vendor. As I pointed out in that post, Google has danced around enterprise for years but has never been able to establish itself as a “go-to vendor…. Continue reading Google ready to step up its enterprise presence→

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Practical AI in the contact center starts with agent assistance

Posted on March 5, 2019 by Zeus Kerravala

A few years ago, Walker and a couple of other firms predicted that customer experience (CX) would become the top brand differentiator by 2020. This gave CIOs a bit of time to plan how to ensure a top-quality customer experience. Based on other resea… Continue reading Practical AI in the contact center starts with agent assistance→

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IoT security plans: 3 things you must include

Posted on February 27, 2019 by Zeus Kerravala

With many IT projects, security is often an afterthought, but that approach puts the business at significant risk. The rise of IoT adds orders of magnitude more devices to a network, which creates many more entry points for threat actors to breach. … Continue reading IoT security plans: 3 things you must include→

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Protecting the IoT: 3 things you must include in an IoT security plan

Posted on February 27, 2019 by Zeus Kerravala

With many IT projects, security is often an afterthought, but that approach puts the business at significant risk. The rise of IoT adds orders of magnitude more devices to a network, which creates many more entry points for threat actors to breach. … Continue reading Protecting the IoT: 3 things you must include in an IoT security plan→

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SD-WAN creates new security challenges

Posted on February 8, 2019 by Zeus Kerravala

SD-WAN products have been available for the better part of five years. Early adopters of the technology focused primarily on transport-related issues such as replacing or augmenting MPLS with broadband. As any technology matures and moves out of the… Continue reading SD-WAN creates new security challenges→

Posted in Uncategorized

SD-WAN creates new security challenges

Posted on February 8, 2019 by Zeus Kerravala

SD-WAN products have been available for the better part of five years. Early adopters of the technology focused primarily on transport-related issues such as replacing or augmenting MPLS with broadband. As any technology matures and moves out of the… Continue reading SD-WAN creates new security challenges→

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Build security into your IoT plan or risk attack

Posted on January 28, 2019 by Zeus Kerravala

The Internet of Things (IoT) is no longer some futuristic thing that’s years off from being something IT leaders need to be concerned with. The IoT era has arrived. In fact, Gartner forecasts there will be 20.4 billion connected devices globally by … Continue reading Build security into your IoT plan or risk attack→

Posted in Uncategorized

Build security into your IoT plan or risk attack

Posted on January 28, 2019 by Zeus Kerravala

The Internet of Things (IoT) is no longer some futuristic thing that’s years off from being something IT leaders need to be concerned with. The IoT era has arrived. In fact, Gartner forecasts there will be 20.4 billion connected devices globally by … Continue reading Build security into your IoT plan or risk attack→

Posted in Uncategorized

Solving the mass data fragmentation problem should be a top CIO priority

Posted on January 8, 2019 by Zeus Kerravala

Last year, I wrote two posts on Network World about mass data fragmentation (MDF).  The first one defined the problem, and the second one highlighted how the issue can be addressed. Since the articles were published, I’ve had a number of discussions… Continue reading Solving the mass data fragmentation problem should be a top CIO priority→

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Securing the IoT has become business-critical

Posted on November 16, 2018 by Zeus Kerravala

The IoT era has arrived.Here’s some proof: 83% of organizations say the Internet of Things (IoT) is important to business today, and 92% say it will be in two years.That’s according to a recent DigiCert survey conducted by ReRez Research of 700 orga… Continue reading Securing the IoT has become business-critical→

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