Collaborate Disseminate
Businesses of all sizes continually seek ways to increase efficiency and profitability in all areas of their organisation — everything[…]
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Introduction Your aim is to deliver best-in-class support to all stakeholders, from students to faculty but with dwindling IT budgets[…]
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Increase operational efficiency of your service desk with these six principles and take your service provider business to the next[…]
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With so many IT functions moving to the cloud, one of the areas IT admins are now looking into is[…]
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Self-service portals are fast becoming a must-have as business demands increase but there is more to implementing one than you think A self-service portal is a customer-facing website which offers a collection of self-help functions that a user can acc… Continue reading Implementing a Self-Service Portal
Self-service password reset solutions help the service desk and business in security and productivity. With the evolution of technology the increase in identity theft and data breaches, the cost of the service desk is going up and the demands on CISO i… Continue reading What is Self-Service Password Reset (SSPR)?
Identity self-service is a term that refers to a solution that straddles the line between fully-fledged self-service password reset and identity management all without the high costs that come with complete IDM solutions Identity self-service is a term… Continue reading What is Identity self-service? The LogonBox Approach
The number of security breaches across the globe is increasing, and it seems every week another business is being hacked and passwords leaked. Smaller businesses are no longer immune to the effects, nor any sector—the most recent Airbus hack shows tha… Continue reading Password Security Fears Strong Among IT Pros