Author Archives: Anthony Ha

Call analytics platform Invoca expands into sales, e-commerce and customer experience

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Invoca, which helps companies extract and use data from customer phone calls, is expanding today with the launch of products for e-commerce, customer experience and sales teams, as well as a new Invoca Exchange, where businesses can find all of the platform’s third-party integrations. The company is making these announcements as part of its virtual […] Continue reading Call analytics platform Invoca expands into sales, e-commerce and customer experience→

Lawmatics raises $2.5M to help lawyers market themselves

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Lawmatics, a San Diego startup that’s building marketing and CRM software for lawyers, is announcing that it has raised $2.5 million in seed funding. CEO Matt Siegel used to practice law himself, and he told me that even though tech companies have a wide range of marketing tools to choose from, “lawyers have not been […] Continue reading Lawmatics raises $2.5M to help lawyers market themselves→

Daily Crunch: Zoom launches its events marketplace

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Zoom has a new marketplace and new integrations, Spotify gets a new format and we review Microsoft’s Surface Laptop Go. This is your Daily Crunch for October 14, 2020. The big story: Zoom launches its events marketplace Zoom’s new OnZoom marketplace allows anyone to host and sell tickets for virtual events. It’s also integrating the […] Continue reading Daily Crunch: Zoom launches its events marketplace→

With a new focus on marketing software, NewsCred relaunches as Welcome

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The company formerly known as NewsCred has a new name and a new product: Welcome. Co-founder and CEO Shafqat Islam explained that this follows a broader shift in the company’s strategy. While previously known as a content marketing business, Islam said NewsCred has been increasingly focused on building a broader software platform for marketers (a […] Continue reading With a new focus on marketing software, NewsCred relaunches as Welcome→

DoorDash introduces a new corporate product, DoorDash for Work

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Delivery service DoorDash is giving employers a way to feed their remote employees through a new suite of products called DoorDash for Work. There are four main products, starting with DashPass for Work, where employers can fund employee memberships to DashPass, a program that eliminates delivery fees on orders from thousands of restaurants. In fact, DoorDash […] Continue reading DoorDash introduces a new corporate product, DoorDash for Work→

Daily Crunch: G Suite becomes Google Workspace

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Google rebrands G Suite, Apple announces its next event date and John McAfee is arrested. This is your Daily Crunch for October 6, 2020. The big story: G Suite becomes Google Workspace To a large extent, Google Workspace is just a rebranding of G Suite, complete with a new set of (less distinctive) logos for […] Continue reading Daily Crunch: G Suite becomes Google Workspace→

Tone raises $4M to help e-commerce brands text with their customers

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While many companies are using chatbots and other forms of automation to manage their communication with customers, Boston-based Tone is betting that humans will remain a key part of the equation. “The traditional models of bots and humans is, ‘Hello, I’m a bot, now you get to battle with me finally get to a human,’” […] Continue reading Tone raises $4M to help e-commerce brands text with their customers→

Printing giant Vistaprint acquires 99designs

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Vistaprint announced today that its parent company Cimpress has acquired freelance design marketplace 99designs. The companies say that 99designs will become part of Vistaprint while also operating as a separate brand, with 99designs CEO Patrick Llewelyn continuing lead his team and reporting to Cimpress/Vistaprint CEO Robert Keane. The acquisition announcement emphasizes the opportunity of connecting […] Continue reading Printing giant Vistaprint acquires 99designs→

With $18M in new funding, Braintrust says it’s creating a fairer model for freelancers

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Braintrust, a network for freelance technical and design talent that launched over the summer, is announcing that it has raised $18 million in new funding. Co-founder and CEO Adam Jackson has written for TechCrunch about how tech companies need to treat independent contractors with more empathy. He told me via email that the San Francisco-based […] Continue reading With $18M in new funding, Braintrust says it’s creating a fairer model for freelancers→

Airship acquires SMS commerce company ReplyBuy

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Airship is announcing that it has acquired mobile commerce startup ReplyBuy. The startup (which was a finalist at TechCrunch’s 1st and Future competition in 2016) works with customers like entertainment venues and professional and college sports teams to send messages and sell tickets to fans via SMS. It raised $4 million in funding from Sand […] Continue reading Airship acquires SMS commerce company ReplyBuy→