How to Fix Mic Echo Before Everyone Bails on the Call
Few issues mess up a call like mic echo — it’s incredibly distracting. Thankfully, you can usually fix it in a few seconds. Continue reading How to Fix Mic Echo Before Everyone Bails on the Call
Category Archives: voip features
9 VoIP Troubleshooting Tips to Fix Everything Right Now
No one likes choppy audio or dropped calls. Use these simple VoIP troubleshooting tactics for crystal clear internet calls every time. Continue reading 9 VoIP Troubleshooting Tips to Fix Everything Right Now
Vishing, Wangiri, and Other VoIP Fraud Tactics On the Rise
Protect your business from VoIP fraud. Learn how to recognize the most common types and harden your phone system security. Continue reading Vishing, Wangiri, and Other VoIP Fraud Tactics On the Rise
Fix Dropped Calls in Two Minutes or Less With These Tweaks
Tired of lost connections and frequent call drops? Learn nine easy tricks that can stop dropped calls right away. Continue reading Fix Dropped Calls in Two Minutes or Less With These Tweaks
6 Ways to Automate Key Elements of a Call Center Workflow
Small improvements to your call center workflow can lead to big wins. Learn how to automate routine tasks to save time and reduce human error. Continue reading 6 Ways to Automate Key Elements of a Call Center Workflow
Direct Inward Dialing Guarantees Callers Reach You Faster
Learn how Direct Inward Dialing can be used with a cloud phone system to create efficiencies and cost savings. Continue reading Direct Inward Dialing Guarantees Callers Reach You Faster
Yes, You Can Trace a VoIP Call – Here’s How It Works
You deserve to know who’s calling. Learn how to trace a VoIP call on your own, and involve law enforcement if that’s what it takes. Continue reading Yes, You Can Trace a VoIP Call – Here’s How It Works
6 Advantages of Using a Fixed VoIP Number (+ 4 Drawbacks)
Fixed VoIP numbers aren’t as cheap as non-fixed lines, but for some companies, the benefits massively outweigh the extra cost and complexity. Continue reading 6 Advantages of Using a Fixed VoIP Number (+ 4 Drawbacks)
6 Advantages of Using a Fixed VoIP Number (+ 4 Drawbacks)
Fixed VoIP numbers aren’t as cheap as non-fixed lines, but for some companies, the benefits massively outweigh the extra cost and complexity. Continue reading 6 Advantages of Using a Fixed VoIP Number (+ 4 Drawbacks)
6 Contact Center Trends That Don’t Involve AI (+2 That Do)
Tired of the AI buzz? Discover the latest contact center trends that have nothing to do with artificial intelligence or machine learning. Continue reading 6 Contact Center Trends That Don’t Involve AI (+2 That Do)