Collaborate Disseminate
A large hacker camp such as EMF 2024 always brings unexpected delights, and one of those could be found in the Null Sector cyberpunk zone: a fully functional Strowger mechanical …read more Continue reading A Human-Sized Strowger Telephone Exchange
Apple founders Steve Wozniak and Steve Jobs had a brief and highly illegal business manufacturing and selling phone phreaking gear prior to founding Apple computer in 1976. Now one of the original circuit boards hand-made by Wozniak for the first itera… Continue reading Rare Wozniak-Jobs “blue box” phone phreaking device could fetch $100,000
By Dick Pence This story appeared in The Washington Post in 1991, shortly after a computer glitch caused a “long-distance blackout” on the East Coast. Those big phone outages of the past couple of weeks have had me feeling a bit guilty over what’s been happening. You see, I remember exactly how all this started. … Continue reading Two Longs and a Short →
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It seems like we’ve been dealing with frustrating call centers forever. But, as it turns out, customer service via phone is a relatively recent phenomenon. Continue reading The History of the Call Center Explains How Customer Service Got So Annoying