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Tech support scams: what are other people doing?

Posted on June 7, 2017 by William Tsing

We’ve talked a lot about tech support scams over the past few years, typically focused on what we see ourselves, and the scammers who like to pose as Malwarebytes. But tech support scams are much bigger than that, targeting every tech company under the sun. So what are other people doing about it? Let’s take a look at some of the other players working to keep you safe.

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Tags: Fatsecurity.com IT Advocate microsoft scam symantec tech support scam Threat Intel TSS

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FTC launches crackdown on tech support scammers

Posted on May 16, 2017 by Lisa Vaas

Scammers get away with stealing an average of $290 – don’t be their next victim. Here’s our advice on how to spot them and avoid them Continue reading FTC launches crackdown on tech support scammers→

System optimizers turning to Tech Support Scams

Posted on April 27, 2017 by Pieter Arntz

PUPs and more specifically system optimizers have been found turning to tech support scams to increase the amount of money they can take from their unsuspecting customers.
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Cybercrime
PUP
Tags: potentially unwanted programsPUPsystem optimi… Continue reading System optimizers turning to Tech Support Scams→

iCloud support scams

Posted on April 25, 2017 by Thomas Reed

Stay on the lookout for a new iCloud scam. A Malwarebytes employee reported receiving multiple calls claiming to be from Apple Support and asking for her credentials.
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Cybercrime
Mac Cybercrime
Tags: AppleApple IDcelebgateicloudiCloud IDi… Continue reading iCloud support scams→

How tech support scammers have made millions of dollars

Posted on April 19, 2017 by Lisa Vaas

Researchers who spent eight months digging into the scammers’ techniques reveal the tools the bad guys use and the money they’ve made Continue reading How tech support scammers have made millions of dollars→

Advanis tech support screenlocker

Posted on March 24, 2017 by Pieter Arntz

We briefly show you the workings of a tech support scammers lockscreen and introduce you to the person behind the scenes.
Categories:
Cybercrime
Malware
Tags: advanisbrgsinstallreports.comscreenlockertech supporttech support scamTSS

ISP customer data breach could turn into supercharged tech support scams

Posted on March 20, 2017 by John E Dunn

The concept of helping people via a support line has been poisoned by scammers using leaked customer data to target victims Continue reading ISP customer data breach could turn into supercharged tech support scams→

Questions linger after ISP blocks TeamViewer over fraud fears

Posted on March 14, 2017 by John E Dunn

Data stolen from an ISP after a breach has led to its customers being targeted by scammers – but blocking a widely used tool is not a way to improve security Continue reading Questions linger after ISP blocks TeamViewer over fraud fears→

Free antivirus coupon leads to tech support scam

Posted on March 3, 2017 by Jérôme Segura

Yet another trick to watch out for with this free antivirus offer that misleads you into calling tech support scammers.
Categories:
Social engineering
Threat analysis
Tags: antiviruscouponGoogle ChromeMcAfeenortontech support scamTSS

Cyber crooks’ latest tricks for targeting Chrome users

Posted on February 22, 2017 by Zeljka Zorz

Chrome users have lately been targeted with a few unusual malware delivery and scam attempts. The “font wasn’t found” trick The first one comes from compromised WordPress sites that have been modified to include JavaScript that changes the text rendering. A visitor sees the page as an unreadable mish-mash of symbols, and is prompted to update “Chrome’s language pack” so that the text is rendered correctly and he or she is able to read it: … More → Continue reading Cyber crooks’ latest tricks for targeting Chrome users→