Collaborate Disseminate
Talla is taking aim at the customer service industry with its latest release, an AI-infused knowledge base. Today, the company released version 2.0 of the Talla Intelligent Knowledge Base. The company also announced that Paula Long, most recently CEO at Data Gravity, has joined the company as SVP of engineering. This tool combines customer content […] Continue reading Talla builds a smarter customer knowledge base
Increasingly we are going to be having bots conducting business on a company’s behalf. As that happens, it is going to require a trust mechanism to ensure that bot-to-bot communication is legitimate. BotChain, a new startup out of Boston wants to be the blockchain for registering bots. The new blockchain, which is built on Ethereum, […] Continue reading BotChain wants to put bot-to-bot communication on the blockchain
Talla, a Cambridge, MA startup wants to help companies ease into artificial intelligence, and they have come up with a new service assistant bot that gives companies whatever degree of intelligence-fueled power they are looking for. The tool, cal… Continue reading Talla service bot lets IT ease into AI