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PCI Pal has joined forces with Zoom Video Communications to deliver an improved customer experience through the integration of PCI Pal Agent Assist and Digital Payments solutions into Zoom Contact Center and Zoom Phone. PCI Pal’s PCI Compliance solutio… Continue reading PCI Pal and Zoom join forces to secure payment process for customers
Despite the constant evolution of the financial landscape, consumers are still prioritizing a seamless and safe payment journey above all else, according to PCI Pal. New technology and new payment methods are at the forefront of the industry for 2023,”… Continue reading As legislation evolves, businesses need a firm understanding of secure payment options
PCI Pal announced a partnership with Teleperformance Limited, a global leader in omnichannel customer care solutions and integrated digital business services. Teleperformance is one of the world’s largest business process outsourcing (BPO) providers se… Continue reading PCI Pal partners with Teleperformance to protect expanding payment methods for customers
PCI Pal announced a mutual partnership with Contact Center as a Service (CCaaS) solutions provider, Odigo. Following the launch of the new Odigo Connect Marketplace, which enables organizations to easily procure an extensive range of tailormade CCaaS-r… Continue reading PCI Pal collaborates with Odigo to offer secure payment solutions for customers
PCI Pal announces it has joined the Five9 CX Marketplace as an approved Secure Payments partner. The PCI Pal solution has been accredited and listed on the Five9 CX Marketplace. Five9 is an intelligent cloud contact center provider, which facilitates b… Continue reading PCI Pal collaborates with Five9 to provide secure payments for customers
PCI Pal announced the appointment of Mufti Monim as Chief Technology Officer to direct the strategic technical vision for the company. Mufti joins PCI Pal from Deko, the retail finance cloud technology provider where, as CTO, he led the product and eng… Continue reading Mufti Monim joins PCI Pal as CTO
PCI Pal announced a new collaboration with Oracle to offer its contact center customers additional security and compliance options for Cardholder Not Present (CNP) payments. Bringing together Oracle’s market-leading Enterprise Session Border Controller… Continue reading PCI Pal and Oracle collaborate to add security and compliance options for CNP payments
PCI Pal announced the addition of Speech Recognition capability for both its Agent Assist and IVR Payment solutions. With this new feature, PCI Pal users now have the option of allowing callers to securely speak their sensitive card details while PCI P… Continue reading Speech Recognition capability provides added secure payment option for PCI Pal customers
PCI Pal has announced the formation of the company’s first Advisory Committee. The objective of the PCI Pal Advisory Committee, and role of each member, is to provide additional market and product perspectives to the company as it seeks to capitalize o… Continue reading PCI Pal forms Advisory Committee, confirms Neira Jones as inaugural member
PCI Pal, the global provider of secure payment solutions, announced that its Agent Assist solution is now compliant with key Avaya Contact Center solutions, enabling enterprises to integrate telephone payment security into their existing telephony syst… Continue reading PCI Pal’s Agent Assist solution is now compliant with key Avaya Contact Center solutions