Digital ops and ops management security predictions for 2024

CISOs don’t need a crystal ball – they already know that 2024 will be another tough year, especially with AI at everyone’s mind. Instead of playing catch-up regarding the security of emerging tech like generative AI, organizations will prioritize… Continue reading Digital ops and ops management security predictions for 2024

Great security training is a real challenge

All employees need security training, yet it’s generally a resented afterthought. A variety of studies over years show that human error is generally felt to be the largest vulnerability in organizations. For technology companies like SaaS providers, wh… Continue reading Great security training is a real challenge

PagerDuty strengthens analytics capabilities and expands generative AI offerings

PagerDuty introduced AI-generated runbooks in early access, as well as new analytics capabilities for the PagerDuty Operations Cloud. Using PagerDuty Runbook Automation from the Operations Cloud, customers replace manual procedures with automated self-… Continue reading PagerDuty strengthens analytics capabilities and expands generative AI offerings

PagerDuty Status Pages provide proactive customer communication during incidents

Status Pages allow PagerDuty customers to proactively communicate status updates with their customers while keeping both internal technical teams and customer service teams informed, as well. Intuitive, easy to use, and able to be set up in minutes, th… Continue reading PagerDuty Status Pages provide proactive customer communication during incidents

PagerDuty Operations Cloud enhancements improve operational efficiency for customers

PagerDuty has released new enhancements to the PagerDuty Operations Cloud to save money, improve operational efficiency, and maximize uptime while minimizing the disruption and distraction of critical incidents. The enhancements to PagerDuty’s platform… Continue reading PagerDuty Operations Cloud enhancements improve operational efficiency for customers

Burnout and attrition impact tech teams sustaining modern digital systems

Digitalization and rising consumer expectations are having a major impact on the working conditions of the technology teams sustaining the digital operations that drive the modern economy, and burnout and attrition are on the rise, according to PagerDu… Continue reading Burnout and attrition impact tech teams sustaining modern digital systems

PagerDuty announces two products to drive automation throughout the enterprise

PagerDuty announced two new product releases, PagerDuty Process Automation On Prem 4.0, the platform powering the PagerDuty Process Automation portfolio, and PagerDuty Runbook Automation, a software as a service offering that provides the same capabili… Continue reading PagerDuty announces two products to drive automation throughout the enterprise