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Service disruptions remain a critical concern for IT and business executives, with 88% of respondents saying they believe another major incident will occur in the next 12 months, according to PagerDuty. PagerDuty surveyed 1,000 IT and business executiv… Continue reading Service disruptions continue to blindside businesses
The new capabilities are designed to let users more easily build workflows and link them to third-party apps. Continue reading Slack Rolls Out New Automation Features
CISOs don’t need a crystal ball – they already know that 2024 will be another tough year, especially with AI at everyone’s mind. Instead of playing catch-up regarding the security of emerging tech like generative AI, organizations will prioritize… Continue reading Digital ops and ops management security predictions for 2024
PagerDuty has signed a definitive agreement to acquire Jeli to transform operations with an enterprise-grade, all-in-one incident management solution. The addition of Jeli’s capabilities to the PagerDuty Operations Cloud will further strengthen its val… Continue reading PagerDuty acquires Jeli to improve enterprise resilience
All employees need security training, yet it’s generally a resented afterthought. A variety of studies over years show that human error is generally felt to be the largest vulnerability in organizations. For technology companies like SaaS providers, wh… Continue reading Great security training is a real challenge
PagerDuty introduced AI-generated runbooks in early access, as well as new analytics capabilities for the PagerDuty Operations Cloud. Using PagerDuty Runbook Automation from the Operations Cloud, customers replace manual procedures with automated self-… Continue reading PagerDuty strengthens analytics capabilities and expands generative AI offerings
Status Pages allow PagerDuty customers to proactively communicate status updates with their customers while keeping both internal technical teams and customer service teams informed, as well. Intuitive, easy to use, and able to be set up in minutes, th… Continue reading PagerDuty Status Pages provide proactive customer communication during incidents
PagerDuty has released new enhancements to the PagerDuty Operations Cloud to save money, improve operational efficiency, and maximize uptime while minimizing the disruption and distraction of critical incidents. The enhancements to PagerDuty’s platform… Continue reading PagerDuty Operations Cloud enhancements improve operational efficiency for customers
Digitalization and rising consumer expectations are having a major impact on the working conditions of the technology teams sustaining the digital operations that drive the modern economy, and burnout and attrition are on the rise, according to PagerDu… Continue reading Burnout and attrition impact tech teams sustaining modern digital systems
PagerDuty announced that Katherine Post Calvert will join the company as Chief Marketing Officer (CMO) on May 9, 2022. With extensive leadership experience spanning global marketing strategy, branding, product marketing, marketing communications, deman… Continue reading PagerDuty appoints Katherine Post Calvert as CMO