Collaborate Disseminate
Pindrop announces the appointment of Collin Davis as its first Chief Technology Officer to continue evolving Pindrop’s contact center solutions, including fraud, IVR, and authentication as well as define and envision its additional IoT offerings. CEO a… Continue reading Pindrop appoints Collin Davis as CTO
As the economic fallout of the COVID-19 crisis continues to unfold, a research from Next Caller, reveals the pervasive impact that COVID-related fraud has had on Americans, as well as emerging trends that threaten the security of contact centers, as we… Continue reading Rising reports of fraud signal that some COVID-related schemes may just be getting started
You may have heard that today’s phone fraudsters like to use use caller ID spoofing services to make their scam calls seem more believable. But you probably didn’t know that your bank may be making it super easy for thieves to impersonate the bank, by giving away information about recent transactions on your account via automated, phone-based customer support systems. Continue reading Would You Have Fallen for This Phone Scam?