The Impossible Job: Inside Facebook’s Struggle to Moderate Two Billion People

Moderating billions of posts a week in more than a hundred languages has become Facebook’s biggest challenge. Leaked documents and nearly two dozen interviews show how the company hopes to solve it. Continue reading The Impossible Job: Inside Facebook’s Struggle to Moderate Two Billion People

A Visit to Facebook’s Recently Opened Center for Deleting Content

Our tour of one of Germany’s new content moderation centers gave us a look at Facebook’s content moderation—and what it means for the people who have to enforce its deletion rules. Continue reading A Visit to Facebook’s Recently Opened Center for Deleting Content