Online banking customers remain extremely frustrated with passwords
A new survey by iovation and Aite Group, polled nearly 1,100 consumers across four generations who use online and/or mobile banking platforms to better understand their attitudes toward various authentication mechanisms used today. Despite being comfortable using passwords, the study found that 85% of survey respondents recognized the need to bolster online security by moving beyond this increasingly archaic method for authentication. However, due to varying comfort levels and willingness to learn new techniques, different … More → Continue reading Online banking customers remain extremely frustrated with passwords