The Latest Call Center IVR Upgrades Are Slashing Wait Times

Discover some of the newest call center IVR features plus how they impact agents, customers, and your average wait time. Continue reading The Latest Call Center IVR Upgrades Are Slashing Wait Times

Transforming cloud security with real-time visibility

In this Help Net Security interview, Amiram Shachar, CEO at Upwind, discusses the complexities of cloud security in hybrid and multi-cloud environments. He outlines the need for deep visibility into configurations and real-time insights to achieve a ba… Continue reading Transforming cloud security with real-time visibility