When an airplane crashes, impartial investigatory bodies leap into action, empowered by law to unearth what happened and why. But there is no such empowered and impartial body to investigate CrowdStrike’s faulty update that recently unfolded, ensnarling banks, airlines, and emergency services to the tune of billions of dollars. We need one. To be sure, there is the White House’s Cyber Safety Review Board. On March 20, the CSRB released a report into last summer’s intrusion by a Chinese hacking group into Microsoft’s cloud environment, where it compromised the U.S. Department of Commerce, State Department, congressional offices, and several associated companies. But the board’s report—well-researched and containing some good and actionable recommendations—shows how it suffers from its lack of subpoena power and its political unwillingness to generalize from specific incidents to the broader industry…
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