Battlefield winner Forethought adds tool to automate support ticket routing
Last year at this time, Forethought won the TechCrunch Disrupt Battlefield competition. A $9 million Series A investment followed last December. Today at TechCrunch Sessions: Enterprise in San Francisco, the company introduced the latest addition to its platform called Agatha Predictions. Forethought CEO and co-founder, Deon Nicholas, said that after launching its original product, Agatha […] Continue reading Battlefield winner Forethought adds tool to automate support ticket routing