Battlefield winner Forethought adds tool to automate support ticket routing

Last year at this time, Forethought won the TechCrunch Disrupt Battlefield competition. A  $9 million Series A investment followed last December. Today at TechCrunch Sessions: Enterprise in San Francisco, the company introduced the latest addition to its platform called Agatha Predictions. Forethought CEO and co-founder, Deon Nicholas, said that after launching its original product, Agatha […] Continue reading Battlefield winner Forethought adds tool to automate support ticket routing

Forethought scores $9M Series A in wake of Battlefield win

It’s been a whirlwind few months for Forethought, a startup with a new way of looking at enterprise search that relies on artificial intelligence. In September, the company took home the TechCrunch Disrupt Battlefield trophy in San Francisco, and today it announced a $9 million Series A investment. It’s pretty easy to connect to the […] Continue reading Forethought scores $9M Series A in wake of Battlefield win

Forethought looks to reshape enterprise search with AI

Forethought, a 2018 TechCrunch Disrupt Battlefield participant, has a modern vision for enterprise search that uses AI to surface the content that matters most in the context of work. Its first use case involves customer service, but it has a broader ambition to work across the enterprise. The startup takes a bit of an unusual […] Continue reading Forethought looks to reshape enterprise search with AI