The FBI needs to shore up its internal processes for notifying the victims of cyberattacks, according to a U.S. Justice Department inspector general’s report published Monday. There are issues with the quality and completeness of the data stored in the FBI’s Cyber Guardian system — a tool for disseminating notifications after security breaches — reports Inspector General Michael E. Horowitz. Many FBI agents tasked with responding to cybercrimes improperly handle the work associated with indexing the victims in the bureau’s system, a problem that could make it more difficult for hacked organizations to recover, according to the report. “During this audit, we visited six FBI field offices and discussed the victim notification process with cyber squad Special Agents and supervisory Special Agents,” the report said. “In our discussions, we found that 29 of 31 field agents we interviewed do not use the ‘Victim Notification’ lead type when setting leads for victim notification. Five of […]
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