Contact-Centres.com on Semafone’s 5 Insider Threats for Contact Centres

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Paymnts on Semafone’s Do’s & Don’ts of the Voice Challenge with Amazon Alexa

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Connections Magazine on Why Your Agents May Be Putting Customer Data at Risk

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Smart Customer Service on Semafone’s New North American Hosted Solution for Contact Centers

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Diginomica on How RNIB Tackles Homeworker Compliance Issues with Semafone

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UKFundraising on RNIB Installing Cardprotect to Ensure Payment Security with Home-Based Telephone Fundraisers

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Information Management on Data Security Lessons Learned From the Equifax Breach

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CBR Online on How to Balance Data Security & Customer Service in the Contact Centre

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