Category Archives: Eckoh

Eckoh acquires Syntec to enhance its security solutions and accelerate cloud growth

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Eckoh has completed its acquisition of Syntec, a UK-based company specializing in secure payment solutions for Contact Centers, for £31m ($41m). The acquisition will bolster Eckoh’s Customer Engagement security solutions, adding complementary services … Continue reading Eckoh acquires Syntec to enhance its security solutions and accelerate cloud growth→

Things that are easy to miss in the race towards hybrid working and the cloud

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The mega-trend towards hybrid working and cloud migration seems unstoppable. But customer service organizations could find their wheels come off if they fail to address a hazardous twist in the transformation journey. For many businesses, switching to … Continue reading Things that are easy to miss in the race towards hybrid working and the cloud→