TGI Fridays Delivers Customer Indigestion Over Data Exposure
TGI Fridays Australia restaurant chain warns loyalty reward program member of exposed data incident. Continue reading TGI Fridays Delivers Customer Indigestion Over Data Exposure
Category Archives: customer loyalty
Consumer Sentiments About Cybersecurity and What It Means for Your Organization
Over the past six months, the data breaches against companies such as Panera Bread, Delta Airlines and Sears, and Saks have proven we live in an age where cyberattacks and data breaches are now commonplace. The result? Cybersecurity is no longer just … Continue reading Consumer Sentiments About Cybersecurity and What It Means for Your Organization
Cybersecurity & Customer Experience: Embrace Technology and Change To Earn A Customer’s Loyalty
Consumers demand a secure, world-class experience, but when organizations deploy new applications and services to deliver that experience, customer data is put at risk. If forward-thinking organizations are using security as a competitive differentiat… Continue reading Cybersecurity & Customer Experience: Embrace Technology and Change To Earn A Customer’s Loyalty
Why Cyber-Security Is Critical to The Loyalty of Your Most Valued Customers
The recent data breaches against Panera Bread, Delta Airlines and Sears, and Saks and Lord & Taylor highlight a lot: the need for improved web application and Internet security processes, better accountability, and enhanced crisis management. But … Continue reading Why Cyber-Security Is Critical to The Loyalty of Your Most Valued Customers