Collaborate Disseminate
Modern business communication solutions make it easy to migrate your key phone system to the cloud without upgrading your equipment. Continue reading Can You Replicate a Key Phone System In the Cloud?
If IVR survey completion rates are lower than you’d like, this post is for you. Learn the main reasons callers bail and how to fix them. Continue reading 6 Reasons Callers Skip Your IVR Survey (+ Easy Fixes)
The best solutions allow you to minimize your IVR compliance burden. Learn how the right features eliminate complexity for agents. Continue reading If You Need IVR Compliance, Look for These 6 Features
IVA can do a lot more — but will it make a difference? Learn everything you need to know about IVA vs IVR to make an informed decision. Continue reading IVA vs IVR: Which One is Right for Your Business?
Connecting a new device or troubleshooting your network? Here’s how to find any type of network security key. Continue reading Exact Steps to Find Your Network Security Key On All Devices
Don’t let network jitter ruin another call. Learn fast and effective ways to get a high jitter rate down to a manageable level. Continue reading How to Fix Network Jitter (for Good) in Under 10 Minutes
Even though we’re no longer running out of IP addresses, Network Address Translation still plays a vital role. Learn the six types of NAT and how each one is used to improve network security, performance, and connectivity. Continue reading 6 Types of Network Address Translation: Which One to Use?
Few issues mess up a call like mic echo — it’s incredibly distracting. Thankfully, you can usually fix it in a few seconds. Continue reading How to Fix Mic Echo Before Everyone Bails on the Call
Traditional and cloud fax are secure, reliable channels for communication. The hospitals and banks that rely on fax aren’t just winging it. Continue reading Is Faxing Secure? Yes, With the Right Network Protection
If calls aren’t crystal clear, it causes immediate problems. Here’s how to optimize your VoIP network and ensure perfect quality every time. Continue reading How to Optimize Your VoIP Network Before the Next Call