Category Archives: Assembled

Assembled, an operating system for support teams, raises $16.6M

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From the point of view of a consumer, customer service sometimes feels like a monolith, but behind the scenes it can be a very fragmented business, with dozens of companies providing various different tools to help agents do their jobs. Today, a startup founded by three Stripe alums that has set out to build a […] Continue reading Assembled, an operating system for support teams, raises $16.6M→

Assembled raises $3.1M led by Stripe to build ‘the operating system for support teams’

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CRM software accounts for one-quarter of all enterprise IT spend. But ironically, while a lot of money is spent on platforms like Salesforce or SAP to manage incoming calls and outgoing marketing and sales activity, not a lot of attention is given to the issue of how to help the teams using all that software work […] Continue reading Assembled raises $3.1M led by Stripe to build ‘the operating system for support teams’→