Collaborate Disseminate
I’ve written about ITIL and Tripwire Enterprise, offering a secure approach to managing your Change Management processes, but ITIL’s guidelines offer more than just recommendations around ensuring changes happen as expected. Problem managem… Continue reading ITIL, Problem Management and Tripwire Enterprise
When I speak with clients about their approach to managing their IT services, many organisations mention ITIL practices as a cornerstone to their approach. This is hardly surprising since the ITIL framework describes a sensible methodology for IT manag… Continue reading ITIL, the Change Management Process and Tripwire Enterprise
When I speak with clients about their approach to managing their IT services, many organisations mention ITIL practices as a cornerstone to their approach. This is hardly surprising since the ITIL framework describes a sensible methodology for IT manag… Continue reading ITIL, the Change Management Process and Tripwire Enterprise