Collaborate Disseminate
There is no hotter topic with CIOs than digital transformation. Going digital has become the primary mandate for IT leaders as companies look to leapfrog one another. When it comes to digital transformation, there is no single project that can take … Continue reading Why customer service needs artificial intelligence
Last week Cisco held its annual Collaboration Summit under the warm skies of the Arizona sun. The event has become the primary vehicle for Cisco to showcase what’s new in the world of collaboration and provide some vision as to where the industry is… Continue reading Why CIOs should care about the evolution of collaboration technology
Over the past five years, the use of artificial intelligence (AI) has exploded, giving rise to several new conferences on the topic. However, the premier event has become Nvidia’s GPU Technology Conference (GTC), the latest of which was held in San … Continue reading The most interesting things from Nvidia’s GPU Technology Conference
Every industry is being impacted by digital transformation. The ability to improve the experience of those who interact with organizations is now a top priority for organizations of all sizes in almost all verticals. The first step in digital transf… Continue reading MLB hits home run by shifting its communications to a private cloud
Remember this scene from the movie Shrek? The big ogre was explaining to Donkey that ogres are very complicated, and like onions, they have layers. Donkey, of course, didn’t like the analogy because not everyone likes onions and would have preferred… Continue reading What do ogres, onions and SD-WAN security have in common? Layers!
Not since Y2K have I seen a topic capture as much CIO and business leader interest as digital transformation. Make no mistake, becoming a digital organization has become a top priority for almost every organization across every vertical. The big que… Continue reading Digital transformation starts with shifting the contact center to the cloud
There should be no question that the world sits on the precipice of a major sea change where artificial intelligence (AI) and machine learning (ML) will be as pervasive as air and infused into our lives, similar to the way the Internet has. AI can a… Continue reading Hospital collaborative makes advances in AI-based healthcare
Every industry vertical is being impacted by digital transformation. Most of the case studies I have seen revolve around retail, healthcare and financial services where the impact is relatively easy to measure. One of the industries that is in dire … Continue reading MSC Cruises digitizes the passenger experience
The Internet of Things (IoT) era has finally arrived, and businesses need to be prepared for a world where everything is connected.I’m an analyst so I’ll support my proclamation that IoT is here with data: There are currently 25 billion internet-con… Continue reading DDI is a critical component of IoT success
In almost every conversation I have with CIOs, a common theme comes up: how to get the silos within IT to work together. The relationships between the different groups vary, but the one that seems to have the most tension is between network and secu… Continue reading How CIOs can relieve the tension between security and network operations