Collaborate Disseminate
Search-as-a-service startup Algolia is announcing some changes at the helm of the startup. Co-founder and CEO Nicolas Dessaigne is transitioning to a non-operational role at the company. He’ll still be a board member, but Bernadette Nixon is joining the company to take on the CEO position. Algolia is building a search engine API. The company […] Continue reading Algolia gets a new CEO as founder steps down
Zoom has been widely criticized over the past couple of weeks for terrible security, a poorly designed screensharing feature, misleading dark pattern, fake end-to-end-encryption claims and an incomplete privacy policy. Despite that, the video conferencing service has attracted a ton of new users thanks to the coronavirus lockdowns around the world — the company reached […] Continue reading Zoom freezes feature development to fix security and privacy issues
Stonly is building a service for customer support teams so that they can share step-by-step guides to solve the most common issues. The startup just raised a $3.5 million funding round led by Accel with business angels also participating, such as Eventbrite CTO Renaud Visage and PeopleDoc founders Jonathan Benhamou and Clément Buyse. The startup […] Continue reading Stonly grabs $3.5 million to make customer support more interactive
Front is raising a $59 million Series C funding round. Interestingly, the startup hasn’t raised with a traditional VC firm leading the round. A handful of super business angels are investing directly in the productivity startup and leading the round. Business angels include Atlassian co-founder and co-CEO Mike Cannon-Brookes, Atlassian President Jay Simons, Okta co-founder […] Continue reading Shared inbox startup Front raises $59 million round led by other tech CEOs
Meet Harvestr, a software-as-a-service startup that wants to help product managers centralize customer feedback from various places. Product managers can then prioritize outstanding issues and feature requests. Finally, the platform helps you get back to your customers once changes have been implemented. The company just raised a $650,000 funding round led by Bpifrance with various […] Continue reading Harvestr gathers user feedback in one place
European startup studio eFounders recently reached a portfolio valuation of $1 billion across 23 companies. And the company doesn’t want to stop there as it is currently launching three new companies and products. While software-as-a-service companies are trendy, eFounders has been exploring this space for a few years now. The company regularly comes up with […] Continue reading An early look at eFounders’ next batch of enterprise SaaS startups
French startup Spendesk has raised another $38.4 million Series B round with existing investor Index Ventures leading the round. The company has raised $49.4 million (€45 million) over the years. Spendesk is an all-in-one corporate expense and spend management service. It lets you track expenses across your company, empower your employees with a clear approval […] Continue reading Spendesk raises $38.4 million for its corporate card and expense service
Front, the company that lets you manage your inboxes as a team, is adding one more channel, WhatsApp. Starting today, you can read and reply to people contacting you through WhatsApp. This feature is specifically targeted at users of WhatsApp Business. You can get a business phone number through Twilio and then hand out that […] Continue reading Shared inbox startup Front adds WhatsApp support
Fintech startup Revolut announced changes to its business accounts this week. The good news is that if you were thinking about trying Revolut for your business needs, it’s now cheaper to get started. But there are some limits. While Revolut is better known for its regular consumer accounts that let you receive, send and spend […] Continue reading Revolut tweaks business accounts with new pricing structure
French startup Stonly wants to empower users so that they can solve their issues by themselves. Instead of relying on customer support agents, Stonly wants to surface relevant content so that you can understand and solve issues. “I’m trying to take the opposite stance of chatbots,” founder and CEO Alexis Fogel told me. “The issue […] Continue reading Stonly lets you create interactive step-by-step guides to improve support