Collaborate Disseminate
Changes in how you can get certified for your expertise with Microsoft technologies prepare IT professionals for the cloud future but may not match their current skills and needs.To read this article in full, please click here(Insider Story) Continue reading Bye-bye MCSA: What Microsoft’s massive certification shakeup means to your IT career
Changes in how you can get certified for your expertise with Microsoft technologies prepare IT professionals for the cloud future but may not match their current skills and needs.To read this article in full, please click here(Insider Story) Continue reading Bye-bye MCSA: What Microsoft’s massive certification shakeup means to your IT career
Recent improvements in natural language processing (NLP) are bolstering mainstream technologies with speech and text capabilities, whether that’s reading emails aloud in a natural-sounding voice or Excel enabling you to type in questions about your spr… Continue reading NLP poised to revolutionize the enterprise
To make decisions more quickly and accurately, enterprises are increasingly turning to machine learning, arguably today’s most practical application of AI. Machine learning systems apply algorithms to data to glean insights into that data without expli… Continue reading 12 tips for machine learning training
PCs that take eight minutes to boot and make people late for conference calls. Expense reporting systems based on spreadsheets so tedious and convoluted that employees put off doing their expenses for months at a time. Internet connectivity so slow tha… Continue reading How IT can improve the employee experience
Understanding customer priorities isn’t new. But customer experience is increasingly seen as a key business opportunity, beating data-driven marketing and social engagement in Adobe’s latest Digital Trends report.To read this article in full, please cl… Continue reading Tips and tools for effective customer journey mapping
One of the common aims of digital transformation is often phrased as “becoming a data-driven company.” Whether it’s business intelligence, predictive analytics or machine learning, using objective data rather than hunches to drive decision-making is so… Continue reading What is decision science? Transforming decision-making with data
Enhancing the customer experience is the most important business issue that boards want IT to work on, for more than half of the CIOs in the recent KPMG CIO Survey. And 91 percent of CIOs believe the way they manage and use customer data will become ju… Continue reading 10 customer experience strategies IT should target next
After exposing personal information of more than 650,000 customers, pub chain Wetherspoon decided to delete almost all the customer information it had been storing to reduce risk. After all, the data you don’t have doesn’t need to be checked for compli… Continue reading Data deletion: Your data strategy’s greatest defense
In these days of cloud services and BYOD, you can’t always tell what you’re spending on IT by looking at purchasing agreements.To read this article in full, please click here(Insider Story) Continue reading Do you know what your cloud use really costs?