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Author Archives: Esther Shein

Make way for the new CIO: The chief innovation officer

Posted on September 23, 2019 by Esther Shein

The IT profession has long been blessed with a surfeit of acronyms, many of which have been coined in sometimes convoluted ways to retain uniqueness. But one of IT’s key, longstanding acronyms is increasingly being used to refer to an upstart, as today… Continue reading Make way for the new CIO: The chief innovation officer→

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The rise of the chief digital officer

Posted on September 3, 2019 by Esther Shein

The C-suite is growing increasingly crowded as organizations are bringing in a variety of new roles, including chief digital officers, who often work in tandem with CIOs on digital transformation initiatives on an enterprise-wide basis and rethink how … Continue reading The rise of the chief digital officer→

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4 hot digital transformation trends — and 4 going cold

Posted on June 17, 2019 by Esther Shein

‘Digital transformation’ has become embedded into the tech lexicon, as most organizations have moved full throttle into enhancing internal and external business outcomes.To read this article in full, please click here(Insider Story) Continue reading 4 hot digital transformation trends — and 4 going cold→

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Filling the digital transformation skills gap

Posted on May 8, 2019 by Esther Shein

As someone who doesn’t have a technical background, Phil Bertolini, CIO for Oakland County, Mich., knows he needs to surround himself with people who have tech skills — but he believes it’s almost more important to find ones with business-oriented skil… Continue reading Filling the digital transformation skills gap→

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XaaS: Making the shift to services-oriented IT

Posted on March 25, 2019 by Esther Shein

When Srini Koushik talks about shifting to internal IT services that employees can access in a self-service model — sometimes referred to as “everything as a service” (XaaS) — he likens it to the saying: “The more things change; the more they stay the … Continue reading XaaS: Making the shift to services-oriented IT→

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6 secrets of customer-facing CIOs

Posted on February 11, 2019 by Esther Shein

Architecture and design firm Perkins+Will views technology as a catalyst for change, which isn’t surprising, given that digital transformation has become a business imperative for most organizations. What is notable is that CIO Murali Selvaraj’s team d… Continue reading 6 secrets of customer-facing CIOs→

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How to create a culture of innovation

Posted on January 7, 2019 by Esther Shein

A culture of innovation is not the first description that comes to mind when talking about a 90-year-old domestic manufacturer, but it’s something officials at John Matouk & Co. are actively implementing as a key part of their digital transformatio… Continue reading How to create a culture of innovation→

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5 keys to reskilling IT for digital transformation

Posted on November 5, 2018 by Esther Shein

As a seasoned CIO Scott Laverty has learned a thing or two about assessing IT’s limitations and needs. So when Laverty signed on as executive vice president and CIO of Shane Co. three years ago to launch a digital overhaul of the jewelry chain, “We mad… Continue reading 5 keys to reskilling IT for digital transformation→

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15 ways to salvage a troubled digital transformation

Posted on September 24, 2018 by Esther Shein

Robert F. Kennedy once said, “Only those who dare to fail greatly can ever achieve greatly,” which may bring some comfort to IT leaders when it comes to digital transformations that stumble.To read this article in full, please click here(Insider Story)… Continue reading 15 ways to salvage a troubled digital transformation→

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7 habits of highly effective digital leaders

Posted on August 20, 2018 by Esther Shein

You’d think by now IT leaders would have digital transformation in check and be pros at overseeing initiatives to help their organizations improve business processes, stay competitive and enhance customer experiences. But in reality, many are faltering… Continue reading 7 habits of highly effective digital leaders→

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