Gartner identifies 25 emerging technologies in its 2022 hype cycle

The technologies could enable immersive experiences, accelerated AI automation and optimized technologist delivery in the next two to 10 years, according to the firm.
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On-call cloud operations cost organizations an average of $2.5 million per year

Ticketing data is key to gaining insight into on-call operations and uncovering opportunities to improve productivity, according to a new report from Dimensional Research and Shorline.io.
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While critical, IT leaders are struggling with application modernization

Ninety-three percent of respondents to a new survey from cloud consultancy Asperitas said the process was challenging due to factors including staffing, tools and training.
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Excellent customer engagement is critical, yet companies aren’t delivering it

Creating engaging, personalized customer experiences leads to increased loyalty and retention, according to a new study from Harvard Business Analytics.
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Consumers benefit from virtual experiences but are concerned about tech fatigue and security

Deloitte’s 2022 Connectivity and Mobile Trends Survey finds people are fine-tuning the balance between their virtual and physical activities.
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