Dropbox cofounder and CEO Drew Houston said he views his employees like customers, and that means giving them what they want — which isn’t in-person work. From a report: “We will support however they want to gather,” Houston said in a new interview with The Verge. “But we’re finding that these retreats and off-sites and things like that are often a lot more effective than asking people to commute.” Houston said other business leaders are making the wrong move by forcing employees back to the office. Many companies are pushing employees to return to office in a hybrid structure, including giants like Google, Apple, and Amazon.
“They keep mashing the go back to 2019 button, and they see it’s not working,” Houston said in the interview, speaking generally about return-to-office mandates. “Then they just push harder, and then you have this really toxic relationship.” He compared returning to the office to returning to movie theaters or malls. It may have been cool for a time and people might still occasionally want to watch a big movie like “Top Gun” at the cinema, he said, “but the world has moved on.” The CEO said the reason it used to be so easy to get people to the office was because they didn’t have a choice. A lot of CEOs today don’t understand that flexibility wasn’t an option in the past, Houston said.
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