Collaborate Disseminate
Journey announced its partnership with Webex by Cisco to streamline customer experience and enhance security for businesses that utilize Webex Contact Center. Journey’s integrated identify platform is now available to all Webex Contact Center cus… Continue reading Journey partners with Webex by Cisco to enhance security for customer interactions
Video conferencing platform Webex by Cisco is introducing machine learning and generative AI functions meant to improve collaboration at a distance and CRM through enhanced video experiences and ChatGPT-like natural language interfaces.
The post Cisco … Continue reading Cisco is giving Webex a ChatGPT-like AI to enhance hybrid work, customer experience
Evolve IP announced that it has partnered with Webex to develop Evolve IP’s new unified communications solution, Evolve Anywhere with Webex. Powered by Cisco, the fully integrated UCaaS solution brings together enterprise-grade calling and cuttin… Continue reading Evolve IP and Cisco deliver new unified communications solution for enterprises
93% of enterprise-level organizations have increased their use of unified communications and collaboration (UC&C) platforms since the onset of the COVID-19 pandemic, a NETSCOUT research reveals. However, the additional usage and increased performa… Continue reading Half of all helpdesk tickets relate to UC&C issues
CoSoSys launched the latest version of its Endpoint Protector solution. In addition to a new user interface, Endpoint Protector 5.4.0.0 brings a host of new features to customers, including support for user remediation, and the ability to use the Azure… Continue reading CoSoSys Endpoint Protector 5.4.0.0 enables users to override a DLP policy
Google is tying everything together with a handbook for navigating hybrid work, which includes best practice blueprints for five common hybrid meetings. Continue reading Google Workspace opens up spaces for all users
Cisco has a rich history of buying its way to global success. And it’s remained quite active, acquiring more than 30 startups over the last four years for a total of 229 over the life of the company. Continue reading How Cisco keeps its startup acquisition engine humming
Nintex announced the latest enhancements to its next generation Nintex Workflow Cloud, designed for ops, IT, process professionals and power users to improve the way people work by making it faster and easier to manage, automate, and optimize business … Continue reading Nintex Workflow Cloud enhancements optimize business processes and workflows
NETSCOUT SYSTEMS introduced NETSCOUT Smart Edge Monitoring to give IT teams complete visibility and insights to assure the highest-quality end-user experience in any network or application regardless of where employees perform their job. By reimagining… Continue reading NETSCOUT Smart Edge Monitoring gives IT teams visibility into any network or application from anywhere
Congress Rental Network Partner, Smart Choice Audiovisuais, has installed a large Dicentis conferencing and interpretation system at Centro Cultural de Belém, the Portuguese EU Presidency Headquarters in Lisbon. A total of 70 Dicentis and 50 Dicentis W… Continue reading Bosch provides conferencing and interpretation equipment for high-profile meetings