FTC bans teletherapy company BetterHelp from sharing consumer health data with advertisers

To settle the complaint, BetterHelp has agreed to pay $7.8 million to partially refund consumers whose data has been compromised.

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Is that health app safe to use? A new framework aims to provide an answer

A new framework for assessing the privacy, technical security, usability and clinical assurance and safety of digital health technologies has been created by the American College of Physicians (ACP), the American Telemedicine Association (ATA) and ORCH… Continue reading Is that health app safe to use? A new framework aims to provide an answer

Telehealth app Doxy.me is fixing a leak that exposed patient data to Facebook, Google

Telehealth platform Doxy.me is fixing an issue that allowed three third-party firms to access the names of some patients’ providers, the company told CyberScoop after it notified the company of the problem. The company, which self-reports as holding 30% of the growing U.S. telemedicine market and is currently used by over 1 million providers worldwide, appeared to also be sharing IP addresses and unique device identification numbers with Google, Facebook and the marketing software company HubSpot, privacy researcher Zach Edwards found after examining the platform. The sensitive user data was accessible when patients clicked on a link to the platform’s “virtual waiting room” service, which connects patients with medical professionals. Providers can choose the name of their waiting room, which is often their name or the name of their medical practice. (In a sample observed by CyberScoop, the URL included the name of a provider.) It appears that Doxy.me tried […]

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Finding the right mix: Leveraging policy and incentives to improve healthcare cybersecurity

When businesses are hit by a cyberattack, it can mean a disruption in operations, lost revenue and customer dissatisfaction because their personal information is exposed. But for the healthcare sector, the impact is far greater; cyberattacks can be a m… Continue reading Finding the right mix: Leveraging policy and incentives to improve healthcare cybersecurity

Healthcare cybersecurity under attack: How the pandemic affected rural hospitals

Ever since it started, the pandemic has greatly affected the overall threat landscape, with different organizations falling victims to cyberattacks. Understandably, those who had been hit the most were the healthcare organizations. The change in their … Continue reading Healthcare cybersecurity under attack: How the pandemic affected rural hospitals

What is the HIPAA Security Rule? Three safeguards to have in place

The past year has catalyzed a new era of healthcare, one where telehealth visits increased as we relied on online communication to keep ourselves informed and healthy. With these adoptions also comes new challenges and considerations, and in this case,… Continue reading What is the HIPAA Security Rule? Three safeguards to have in place

How health tech can secure patient data post-CURES Act

It’s the central conundrum at the heart of telehealth: How can patients gain access to their most vital medical records without putting privacy at risk? The question is not just one of user activity – historically, healthcare providers have been … Continue reading How health tech can secure patient data post-CURES Act

Healthcare IT teams battle with technical challenges to ensure network resilience and security

IDG surveyed IT leaders from hospitals, primary and urgent care facilities, pharmaceutical companies, and other healthcare entities. The goal was to shed light on how pandemic-driven changes, including increases in telemedicine and remote workers, have… Continue reading Healthcare IT teams battle with technical challenges to ensure network resilience and security

Disruption in 2020 paves the way for threat actors in 2021 and beyond

There’s no doubt that 2020 will be remembered for the uncertainty and rapid change it brought. As the global pandemic accelerated trends like remote working and digital transformation, it has also created new cybersecurity challenges. However, although… Continue reading Disruption in 2020 paves the way for threat actors in 2021 and beyond