Don’t reward your loyal customers by treating them like criminals!

Imagine shopping in your favourite wine merchant or checking in to the brand of hotel that you afford the most loyalty, and at the point of self-identification (either to prove age or verification) security is called over and you are frisked. Not a gre… Continue reading Don’t reward your loyal customers by treating them like criminals!

Don’t reward your loyal customers by treating them like criminals!

Imagine shopping in your favourite wine merchant or checking in to the brand of hotel that you afford the most loyalty, and at the point of self-identification (either to prove age or verification) security is called over and you are frisked. Not a great experience. Would you patronise the establishment again? Continue reading Don’t reward your loyal customers by treating them like criminals!

Don’t reward your loyal customers by treating them like criminals!

Imagine shopping in your favourite wine merchant or checking in to the brand of hotel that you afford the most loyalty, and at the point of self-identification (either to prove age or verification) security is called over and you are frisked. Not a great experience. Would you patronise the establishment again? Continue reading Don’t reward your loyal customers by treating them like criminals!

Safeguard Identity Data at the Source

When your customers create an account on your website or application, they are entrusting their valuable information with you in order to establish a relationship. To maintain that relationship, they need to have faith that you will protect their infor… Continue reading Safeguard Identity Data at the Source

Out of the Grace Period: Trust and Communication Rises in a Post-CCPA World

Six months ago, the California Consumer Privacy Act (CCPA) was put into effect, granting California residents increased rights over how their personal data is gathered and shared by the companies they interact with. Leading up to its launch, organizati… Continue reading Out of the Grace Period: Trust and Communication Rises in a Post-CCPA World

Out of the Grace Period: Trust and Communication Rises in a Post-CCPA World

Six months ago, the California Consumer Privacy Act (CCPA) was put into effect, granting California residents increased rights over how their personal data is gathered and shared by the companies they interact with. Leading up to its launch, organizations expressed concern over whether they were fully compliant with the incoming regulation, and if they weren’t, how they could act quickly to avoid compliance failures. Continue reading Out of the Grace Period: Trust and Communication Rises in a Post-CCPA World

How Can Akamai Identity Cloud Help With Regulatory Compliance?

We often get asked by our customers about specific parts of the regulations, and how Akamai can help, so I’ve put together a list of general types of requirements as they can be found in many of the major data protection and privacy regulations around the world. Each type of requirement is described briefly, followed by how Akamai Identity Cloud — our customer identity and access management (CIAM) solution — can play an integral role in a business’ data governance program in support of privacy compliance. Continue reading How Can Akamai Identity Cloud Help With Regulatory Compliance?