Salesforce Einstein Copilot AI Assistant Enters General Availability

Plus, Salesforce bundles its AI implementation and data governance services. Continue reading Salesforce Einstein Copilot AI Assistant Enters General Availability

Australian Organisations Need to Build Trust With Consumers Over Data & AI

Self-regulation may be a necessary step for Australian organisations to maintain trust from their customers that they are prioritising privacy when collecting and using data. Continue reading Australian Organisations Need to Build Trust With Consumers Over Data & AI

Australian Organisations Struggling to Resolve Tensions Between Personalisation, Privacy

Australian organisations are so focused on preventing data breaches that they’re unaware that the concern of most of their customers has more to do with privacy. Continue reading Australian Organisations Struggling to Resolve Tensions Between Personalisation, Privacy

Data Governance to Be a Renewed Focus in IT for Australian Organisations in 2024

Data governance was often pushed aside as Australian organisations rushed to capitalise on big data and AI in 2023. This year, there will be a renewed focus on the ethics of data collection and use. Continue reading Data Governance to Be a Renewed Focus in IT for Australian Organisations in 2024

IBM: While Enterprise Adoption of Artificial Intelligence Increases, Barriers are Limiting Its Usage

Some 40% of organizations remain in the exploration/experimentation phases due to factors including limited AI skills and expertise, according to IBM’s newly released Global AI Adoption Index 2023. Continue reading IBM: While Enterprise Adoption of Artificial Intelligence Increases, Barriers are Limiting Its Usage

Could Australia’s Cybersecurity Strategy Benefit From More Data Science Rigour?

The success of Australia’s six-shield cybersecurity strategy could depend on how well the nation manages the vast pools of data that will underpin the identification and mitigation of cyberthreats. Continue reading Could Australia’s Cybersecurity Strategy Benefit From More Data Science Rigour?

What Australian IT Leaders Need to Focus on Ahead of Privacy Act Reforms

The Australian federal government aims to deliver changes to privacy laws in 2024. Organisations are being warned to prepare ahead of time by creating a comprehensive map of organisational data. Continue reading What Australian IT Leaders Need to Focus on Ahead of Privacy Act Reforms

Capital One/Forrester Study: Deploying Self-Service Data Strategies Is Fraught With Challenges

One challenge with self-service data strategies is increasing data trust and quality, according to this report. These strategies need to focus on technical and cultural goals. Continue reading Capital One/Forrester Study: Deploying Self-Service Data Strategies Is Fraught With Challenges

Survey: Challenges and Solutions in Generative AI Adoption

Most surveyed companies prefer a mix of public and private generative AI models. Security risks and technical complexity can slow adoption down. Continue reading Survey: Challenges and Solutions in Generative AI Adoption

Retailers Are Rapidly Scaling Surveillance of Australian Consumers — Why This Is a Red Flag

Australian retailers are rolling out mass surveillance solutions to combat shoplifting, but a poor regulatory environment could mean high risks associated with data security and privacy. Continue reading Retailers Are Rapidly Scaling Surveillance of Australian Consumers — Why This Is a Red Flag