Innovation island: See the near future at the 2024 Taiwan Innotech Expo

Taiwan may be only 0.37% the land size of the US, but the small island has become a hub for startups, sustainable design and technological innovation. And this year, close to 600 inventions will be vying for the Platinum Award, the coveted top prize at… Continue reading Innovation island: See the near future at the 2024 Taiwan Innotech Expo

The Latest Call Center IVR Upgrades Are Slashing Wait Times

Discover some of the newest call center IVR features plus how they impact agents, customers, and your average wait time. Continue reading The Latest Call Center IVR Upgrades Are Slashing Wait Times

More on My AI and Democracy Book

In July, I wrote about my new book project on AI and democracy, to be published by MIT Press in fall 2025. My co-author and collaborator Nathan Sanders and I are hard at work writing.

At this point, we would like feedback on titles. Here are four possibilities:

  1. Rewiring the Republic: How AI Will Transform our Politics, Government, and Citizenship
  2. The Thinking State: How AI Can Improve Democracy
  3. Better Run: How AI Can Make our Politics, Government, Citizenship More Efficient, Effective and Fair
  4. AI and the New Future of Democracy: Changes in Politics, Government, and Citizenship…

Continue reading More on My AI and Democracy Book

Dovetail CEO Advocates for a Balanced Approach to AI Innovation, Regulation

Enterprises are demanding “human in the loop” safeguards due to a lack of trust in AI. Continue reading Dovetail CEO Advocates for a Balanced Approach to AI Innovation, Regulation

Risk, reward and reality: Has enterprise perception of the public cloud changed?

Public clouds now form the bulk of enterprise IT environments. According to 2024 Statista data, 73% of enterprises use a hybrid cloud model, 14% use multiple public clouds and 10% use a single public cloud solution. Multiple and single private clouds make up the remaining 3%. With enterprises historically reticent to adopt public clouds, adoption […]

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Continue reading Risk, reward and reality: Has enterprise perception of the public cloud changed?