Will Zoom Apps be the next hot startup platform?

When Zoom announced Zapps last month — the name has since been wisely changed to Zoom Apps — VC Twitter immediately began speculating that Zoom could make the leap from successful video conferencing service to becoming a launching pad for startup innovation. It certainly caught the attention of former TechCrunch writer and current investor at […] Continue reading Will Zoom Apps be the next hot startup platform?

Zendesk launches Sell Marketplace to bring app store to CRM product

Zendesk acquired Base CRM in 2018 to give customers a CRM component to go with its core customer service software. After purchasing the company, it changed the name to Sell, and today the company announced the launch of the new Sell Marketplace. Officially called The Zendesk Marketplace for Sell, it’s a place where companies can […] Continue reading Zendesk launches Sell Marketplace to bring app store to CRM product

The story of why Marc Benioff gifted the AppStore.com domain to Steve Jobs

In Marc Benioff’s book, Trailblazer, he tells the tale of how Steve Jobs planted the seeds of the idea that would become the first enterprise app store, and how Benioff eventually paid Jobs back with the gift of the AppStore.com domain. While Salesforce did truly help blaze a trail when it launched as an enterprise […] Continue reading The story of why Marc Benioff gifted the AppStore.com domain to Steve Jobs

Mobile games now account for 33% of installs, 10% of time, and 74% of consumer spend

Mobile gaming continues to hold its own, accounting for 10% of the time users spend in apps — a percentage that has remained steady over the years, even though our time in apps overall has grown by 50% over the past two years. In addition, games are continuing to grow their share of consumer spend, …

Continue reading “Mobile games now account for 33% of installs, 10% of time, and 74% of consumer spend”

Continue reading Mobile games now account for 33% of installs, 10% of time, and 74% of consumer spend

How Salesforce paved the way for the SaaS platform approach

When we think of enterprise SaaS companies today, just about every startup in the space aspires to be a platform. That means they want people using their stack of services to build entirely new applications, either to enhance the base product, or even build entirely independent companies. But when Salesforce launched Force.com, the company’s Platform […] Continue reading How Salesforce paved the way for the SaaS platform approach